Good Fellas - SA's Leading & longest established alternate driver service. Celebrating 10 years!


Contact our National Call Centre for any enquiries:

Tel: 0861GFELLA / 0861 433 552     Fax: +27 (0)41 503 5777
Email: support@gfellas.co.za
Competency Statistics

Good Fellas calculates these efficiency statistics based on strict guidelines and in accordance with our T&C's of service. Each booking is evaluated against on time and service efficiency criteria. Bookings which meet these criteria are classified as competent service and expressed as a % of total bookings per month. We aim to achieve in excess of 98% competency.
 
Member feedback assists us to identify good service and occasionally incompetent service.  Our Customer Relations Dept utilises this feedback ensuring continued improvements to your experience of our service.


January 2014 Competency Statistics per service area:

The overall competency is a weighted average across all service areas.
Archive

 

 

Competency for all service areas per month:



Efficiency calculations are independently assessed by  Mazars - registered auditors

 


Good Fellas Smart Bus

Chartered bus service that will transport you
and your friends or colleagues safely to
and from functions

Good Fellas Smart Bus

Chartered bus service that will transport you
and your friends or colleagues safely to
and from functions


Members, you can now make your bookings on the Good Fellas Mobi Booking App:

Good Fellas is focused on providing a safe, reliable and sustainable lifestyle solution to our members.
We continue to invest in our resources and intend always to be the service provider of choice, setting the benchmark in our industry.
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